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The Technology Support Index (TSI)Link: http://tsi.iste.org/techsupport/ This is an assessment tool for schools and districts to profile their technology support programs and to provide solutions based on those unique profiles. Two assumptions are built into the use of the TSI: First, that all district have in place or are planning network infrastructure to every classroom. The TSI does not address the need for infrastructure. Second, that all four domains of support are required. There is a relationship between the four domains, spectacular work in one domain will impact the need for work in another (e.g., staffing vs. standards).
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